Privacy Policy

Last Updated: January 15, 2025

Welcome to Dubai Adventures ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dubaisafarii.com (the "Site").

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

1.1 Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

Submit feedback or complaints through our contact forms
Subscribe to our newsletter or marketing communications
Contact us via email or phone
Engage with our social media pages
Participate in surveys or promotions

The personal information we collect may include:

Name and contact information (email address, phone number, mailing address)
Feedback, comments, and complaint details
Any other information you choose to provide

1.2 Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Device type and screen resolution
Referring website URLs
Pages viewed and links clicked
Time and date of visits
Time spent on pages

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

Essential Cookies: Required for the Site to function properly
Analytics Cookies: Help us understand how visitors interact with our Site (Google Analytics)
Marketing Cookies: Track visitors across websites to display relevant advertisements (Facebook Pixel)
Preference Cookies: Remember your preferences and settings

2. How We Use Your Information

We use the information we collect or receive for the following purposes:

To provide and maintain our Site: Ensuring proper functionality and user experience
To respond to your inquiries: Processing feedback, complaints, and questions submitted through our contact forms
To send you marketing communications: Including newsletters, promotional materials, and updates about Dubai attractions (with your consent)
To improve our Site: Analyzing usage patterns to enhance content and user experience
To monitor and analyze trends: Understanding which content resonates with our audience
For security purposes: Detecting and preventing fraud, abuse, and security incidents
To comply with legal obligations: Meeting regulatory requirements and responding to legal requests

3. Third-Party Services and Analytics

3.1 Google Analytics

We use Google Analytics to analyze Site traffic and usage. Google Analytics uses cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other identifying information.

For more information about Google Analytics, please visit: https://policies.google.com/privacy

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at: https://tools.google.com/dlpage/gaoptout

3.2 Facebook Pixel

We use Facebook Pixel to measure the effectiveness of our advertising and understand the actions people take on our Site. Facebook Pixel uses cookies to collect information about your visit to our Site, which is then used to show you relevant advertisements on Facebook.

For more information about Facebook's data practices, please visit: https://www.facebook.com/privacy/explanation

3.3 Other Third-Party Services

We may use other third-party service providers to:

Facilitate our Site operations
Provide Site-related services (hosting, maintenance, analytics)
Assist us in analyzing Site usage
Send marketing communications

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4. How We Share Your Information

We may share your information in the following circumstances:

With Service Providers: We share information with third-party vendors who perform services on our behalf
For Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
With Your Consent: We may share your information for any other purpose with your explicit consent
Legal Requirements: If required by law, court order, or governmental regulation
To Protect Rights: To protect our rights, privacy, safety, property, or that of our users or the public

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. Our company is registered in the United Arab Emirates at:

Dubai Adventures
Registration No: 26070909
Apt. 429 7 McLaughlin Lower Elenahaven, TAS 9907
United Arab Emirates
Phone: +22328365122

By submitting your personal information, you consent to this transfer, storing, and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods include:

Contact form submissions: 2 years from submission date
Newsletter subscriptions: Until you unsubscribe
Analytics data: 26 months (Google Analytics default)
Cookie data: As specified in cookie settings (typically 13 months)

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: Request copies of your personal information
Right to Rectification: Request correction of inaccurate or incomplete information
Right to Erasure: Request deletion of your personal information under certain circumstances
Right to Restrict Processing: Request that we limit how we use your information
Right to Data Portability: Request transfer of your information to another service
Right to Object: Object to our processing of your personal information
Right to Withdraw Consent: Withdraw your consent at any time where we relied on your consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

8. Cookie Management and Opt-Out

You can control and manage cookies in several ways:

Browser Settings: Most browsers allow you to refuse cookies or delete existing cookies through their settings
Cookie Banner: Use our cookie consent banner to manage your cookie preferences
Opt-Out Links:
- Google Analytics: Opt-out Add-on
- Facebook: Adjust ad preferences in your Facebook account settings

Please note that disabling cookies may affect the functionality of our Site.

9. Children's Privacy

Our Site is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

10. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data transmission
Secure server infrastructure
Regular security assessments
Access controls and authentication
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

11. Third-Party Websites

Our Site may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Email Marketing

With your consent, we may send you marketing emails about Dubai attractions, travel tips, special offers, and other information we think you may find interesting. You can opt-out of receiving marketing emails at any time by:

Clicking the "unsubscribe" link in any marketing email
Contacting us directly to request removal from our mailing list
Adjusting your email preferences in your account settings (if applicable)

Please note that even if you opt-out of marketing communications, we may still send you non-promotional emails, such as responses to your inquiries or important updates about our services.

13. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, our Site does not respond to DNT signals. However, you can manage tracking preferences through your browser settings and the cookie consent banner on our Site.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

Posting the updated Privacy Policy on this page
Updating the "Last Updated" date at the top of this policy
Sending you an email notification (if you have provided us with your email address)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Dubai Adventures
Registration Number: 26070909
Email: info@dubaisafarii.com
Phone: +22328365122
Address: Apt. 429 7 McLaughlin Lower Elenahaven, TAS 9907, United Arab Emirates

We will respond to all legitimate requests within 30 days.

16. Complaints

If you believe your privacy rights have been violated or you have a complaint about how we have handled your personal information, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

For residents of the UAE, you may contact:
UAE Data Protection Office
Website: www.tdra.gov.ae

17. Legal Basis for Processing (EU/EEA Users)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context:

Consent: You have given explicit consent for processing your information (e.g., newsletter subscriptions)
Contractual Necessity: Processing is necessary to provide services you have requested
Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., improving our Site), provided these interests do not override your rights
Legal Obligations: Processing is necessary to comply with applicable laws

18. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information held by businesses
Right to opt-out of the sale of personal information (Note: We do not sell personal information)
Right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information provided above.

19. Consent

By using our Site, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our Site.

This Privacy Policy is effective as of January 15, 2025, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.